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Privacy Policy

Introduction
Moto Tow Hawaii LLC (“Moto Tow Hawaii,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information that we receive when you visit our website at mototowhawaii.com, contact us, or use our towing services, including when you call or text us.

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Information we collect
We may collect the following types of information:

  1. Contact information, such as your name, phone number, email address, and pick up and drop off location. 

  2. Service information, such as motorcycle details, dates and times of service, and payment related details.

  3. Website usage information, such as pages visited and basic technical data collected through cookies or similar tools, if enabled on the site.

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How we use your information
We use the information we collect for the following purposes:

  1. To schedule and provide towing and related services.

  2. To communicate with you about your tow, including confirmations, updates, and follow up messages.

  3. To respond to your questions or requests.

  4. To maintain our business records and comply with legal obligations.

  5. To improve our services and website.

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SMS text messaging
If you provide your mobile number, we may send you SMS text messages related to your tow or other service requests. For example, we may text you confirmations, arrival time updates, or follow up questions.

  1. By calling, texting, or providing your mobile number to Moto Tow Hawaii, you consent to receive SMS messages from us for these purposes.

  2. Message frequency may vary depending on your requests and the services provided.

  3. Message and data rates may apply, depending on your mobile plan.

  4. You can opt out of SMS at any time by replying STOP to any message we send. You may also reply HELP for help or contact us using the information below.

  5. We do not sell or rent your mobile number to third parties. We may share your number with service providers who help us send SMS messages, and they are not permitted to use your information for their own marketing.

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Sharing of information
We may share your information:

  1. With service providers who perform services on our behalf, such as messaging platforms, website hosting, payment processing, or data storage.

  2. When needed to comply with laws, regulations, legal processes, or lawful requests from authorities.

  3. When necessary to protect our rights, property, safety, or the safety of others.

  4. In connection with a business transaction involving Moto Tow Hawaii, such as a merger or transfer of assets, where permitted by law.

We do not sell or rent your personal information.

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Data retention and security
We retain personal information for as long as needed to provide services, maintain records, and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards intended to protect your information against loss, misuse, or unauthorized access. No system can be guaranteed to be perfectly secure.

Section: Your choices
You may:

  1. Opt out of SMS messages at any time by replying STOP to a text from us.

  2. Contact us to update or correct your contact information.

  3. Adjust your browser settings to limit cookies, if applicable.

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Children’s privacy
Our services are not directed to children under 13 years of age and we do not knowingly collect personal information from children under 13.

Section: Updates to this Privacy Policy


We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Your continued use of our website or services after an update means you accept the revised policy.

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Contact us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Moto Tow Hawaii LLC
Honolulu, Hawaii
Phone: 808-859-1654
Email: MotoTowHawaii@gmail.com 

,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information that we receive when you visit our website at mototowhawaii.com, contact us, or use our towing services, including when you call or text us.

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